aviso DE PRIVACIDAD
KLUMEXA DE MÉXICO S.L de C.V (hereinafter referred to as the Responsible Party), in
accordance with the Federal Law on Protection of Personal Data Held by Private Parties, is the
Responsible Party for the processing of personal data collected from you, as the Data
Subject. This Comprehensive Privacy Notice serves as a complement to any other simplified
or short privacy notices that the Responsible Party" has made available to you and aims to
inform you about the primary and secondary purposes for which your personal data will be
processed.
Responsible Party’s Address
KLUMEXA DE MÉXICO S.L de C.V is located at Privada Santa Ana, 6356, Col. San Antonio
Cacalotepec, 72828 - San Andrés Cholula, Puebla, Mexico. You can reach them by phone at +52
55 5546 6771, or you can contact them via email at proteccion.datos@klumex.com
At KLUMEXA DE MÉXICO S.L de C.V, we collect information from various areas of our websites.
For each of these sites, the requested information is different and stored in separate databases.
The personal data you provide to us will be used for marketing, advertising, promotion, and to
inform you about advertising campaigns, as well as to provide post-sales services for products
that you may have purchased.
Likewise, the data you provide may be used to improve the quality of services and/or products
provided by the Responsible Party. Therefore, the Responsible Party may contact you to
conduct surveys on this matter, as well as to provide you with a user account and password for
the wish list feature available on their website.
If the Responsible Party wishes to use the information provided by you for purposes other than
those indicated, they will provide you with another privacy notice specifying the new purposes.
The personal data collected by the Responsible Party includes your name, company, address,
city, state, landline or mobile phone numbers, and email addresses. This information is
requested when you create an account on our website or request information and quotations
through the website.
The Responsible Party does not collect any sensitive personal data that affects your most
intimate sphere or whose misuse could lead to discrimination or pose a serious risk to you. This
includes data that may reveal aspects such as racial or ethnic origin, present or future health
information, genetic information, religious, philosophical, and moral beliefs, union affiliation,
political opinions, or sexual preferences, in accordance with the Federal Law on Protection of
Personal Data Held by Private Parties.
Any personnel at KLUMEXA DE MÉXICO S.L de C.V who has access to your personal data will
strictly maintain confidentiality regarding this information.
Cookies are small pieces of information sent by the website to your browser and stored on your
computer's hard drive. They are used to determine your preferences when you connect to our
site's services and to track certain behaviors or activities carried out by you within our site.
In some sections of our site, we require that cookies be enabled as certain functionalities
depend on them to work.
Cookies allow us to:
a) recognize you when you enter our sites and offer you a personalized experience,
b) remember your site-specific preferences, for example, cookies allow us to detect the
bandwidth you have selected when accessing the home page of our sites, so we know what
type of information is advisable to download,
c) calculate the size of our audience and measure certain traffic parameters. Each browser that
accesses our sites acquires a cookie that is used to determine frequency of use and sections of
the site visited, reflecting your habits and preferences. This information is useful for improving
content, headlines, and promotions for users.
Cookies also help us track certain activities. For example, in some of the online surveys we
conduct, we may use cookies to detect if the user has already filled out the survey and avoid
displaying it again if they have. However, cookies allow you to take advantage of the most
beneficial features we offer, so we recommend that you keep them enabled.
The use of cookies will not be used to identify users unless potential fraudulent activities are
being investigated.
The user acknowledges and accepts the use of cookies as a tracking system within the website
in order for the Responsible Party to understand their interests, purchasing behavior,
demographics, and thus better serve the users of our website, providing promotions and
products according to their interests.
Please note that the installation, persistence, and existence of cookies on the user's computer
or device are solely at their discretion and can be removed from their computer or device
whenever desired. To learn how to remove cookies from your system, please refer to the Help
section of the browser used on your computer or device.
If you wish to limit the use of your data, you must submit a written request to the Responsible
Party's address during business days, between 8:00 AM and 6:00 PM. In the request, you should
specify how you wish to limit the use or disclosure of your data.
The Responsible Party will have a maximum period of twenty days to respond to your request.
If the Responsible Party accepts to limit the use or disclosure of your data, they will take all
necessary actions to implement such limitation within a maximum period of fifteen business
days after you receive the response to your request.
This procedure is free of charge.
You have the right to revoke your consent at any time by submitting a written request to the
offices of the Responsible Party or by sending an email specifying your revocation to the
following address: proteccion.datos@klumex.com.
The Responsible Party will have a maximum period of twenty days to cease using your data.
If your personal data has been previously shared with a third party before you revoke your
consent, the Responsible Party will notify that third party of the revocation so that appropriate
actions can be taken.
This procedure is free of charge.
The personal data provided by the user will be stored in a file that contains their profile. The
user can access or modify their profile at any time using their customer number or by sending
us an email to proteccion.datos@klumex.com.
Likewise, you can notify us of the cancellation of the data processing and the deletion of your
records through the same channels.
The Responsible Party advises the user to update their data whenever changes occur, as this
will allow us to provide a more personalized service.
You have the right to:
(i) access your personal data,
(ii) rectify them when they are inaccurate or incomplete,
(iii) cancel them, or
(iv) object to their use by the Responsible Party.
To exercise these rights, you must submit a written request to the address of the Responsible
Party, including at least the following information:
Full name, address, or other means to communicate the response to your request.
A clear description of the respective personal data for which you seek to exercise the rights of
access, rectification, cancellation, and/or objection.
Documents that prove your identity as the owner of the personal data.
Any other document or evidence that facilitates the location of the personal data in question.
If the personal data subject to the request have been shared with a third party prior to the date
of your request for access, rectification, objection, or cancellation, the Responsible Party will
inform such third parties of your request so that they may process it accordingly.
Furthermore, we inform you that you have the right to initiate a Data Protection Procedure
before the Federal Institute of Access to Information and Data Protection (www.ifai.gob.mx)
within fifteen days following the date you receive the response from the Responsible Party if
the Responsible Party has not responded to your request within the 20-day period from the
date of receipt of your request.
The Responsible Party only transfers information to web hosting companies with which it has
an ongoing legal relationship in order to maintain, update, and manage its websites, through
which it informs its clients and users about activities, promotions, events, studies, and industry
initiatives.
By accepting this, you authorize the Responsible Party to transmit your personal data to any
national or foreign third party, so that the Responsible Party can fulfill all the purposes for
which you provided your personal data in accordance with the second section of this privacy
notice.
It is understood that the third party to whom your personal data is transferred will be bound by
the same terms and conditions set forth in this privacy notice.
If you wish to limit or revoke your consent for the Responsible Party to transmit your data, you
must submit a written request to the address mentioned in the first section of this notice.
The Responsible Party will take the necessary and sufficient measures to protect all the
personal data you provide to us and to ensure that this privacy notice is respected at all times.
The Responsible Party will implement administrative, technical, and physical security measures
that allow for the protection of personal data against damage, loss, alteration, destruction, or
unauthorized use, access, or processing.
The Responsible Party does not guarantee the security of personal data that you make public or
that may be lost, altered, destroyed, or improperly used by third parties unrelated to its direct
or indirect staff, as well as in cases of fortuitous events or force majeure.
According to Article 9 of the Law, in the case of sensitive personal data, the Responsible Party
must obtain the express and written consent of the data subject, through their handwritten
signature, electronic signature, or any authentication mechanism established for this purpose.
We reserve the right to make modifications or updates to this privacy notice at any time, in
order to address legislative or jurisprudential developments, internal policies, new
requirements for the provision or offering of our services or products, and market practices.
These modifications will be made available to the public through the following means:
(i) on our Privacy Notice webpage
(ii) or we will send them to the last email address you provided to us.
The acceptance and consent of this Privacy Notice, for the treatment and use of personal data,
in the terms indicated therein, will be carried out within the website portal at the time of
capturing or entering the data mentioned in the section. Use of Your Personal Data included in
this document.
This Privacy Statement is subject to the terms and conditions of the aforementioned website of
the Data Controller, which constitutes a legal agreement between the user and the Data
Controller. If the user uses the services on the Data Controller's website, it means that they
have read, understood, and agreed to the aforementioned terms. If the user does not agree
with them, they should not provide any personal information or use the services of the Data
Controller's website.
Dear user, please be informed that the Privacy Notice has been modified on June 2, 2023.
